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Processing takes 1–3 business days, and once shipped, delivery usually takes 3–5 business days. You’ll receive a tracking number as soon as your order is on the way.
Ready-to-ship units are fulfilled within 1–3 business days, while custom units may take 7–14 business days to complete. We'll keep you updated with tracking once your order is on the move.

Not at this time. We currently only ship within the United States.

Once an order is placed, it goes into processing and cannot be modified or canceled. Please double-check your details before completing your purchase.

Due to the nature of our products and for sanitary reasons, all sales are final. We do not accept returns or exchanges.

If something’s not right with your order, please contact us within 48 hours of receiving your package. Email photos and your order number to info@sleeksista.com, and we’ll make it right.

Yes! We offer “Wig Laundry” services. You can send in your used wig and we’ll wash, condition, and restyle it. Turnaround time and pricing details are listed on the Wig Revamp page.

We offer 100% virgin human hair, including premium ready-to-wear units and high-quality bundles in various textures like straight, body wave, and Burmese curly.

Absolutely! Our units and bundles can be bleached, dyed, and styled using heat. However, we recommend using a heat protectant and performing a strand test for any color changes.

Yes, we create custom units based on your desired length, lace type, and texture. Just fill out our custom order form or contact us directly.

Yes! You can select Shop Pay or Afterpay at checkout for flexible payment options.